Cookie Policy
Last updated: 26/01/2026
This Cookie Policy explains how Quickpix uses cookies and similar technologies when you visit our website or use our application. We are committed to transparency about how we collect and use your data, and this policy will help you understand your choices regarding cookies.
What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website or use an application. They are widely used to make websites work more efficiently, provide information to the owners of the site, and improve your browsing experience.
Cookies can be "session" cookies (which expire when you close your browser) or "persistent" cookies (which remain on your device for a set period or until you delete them).
How We Use Cookies
Quickpix uses cookies for the following purposes:
1. Essential Cookies (Always Active)
These cookies are strictly necessary for the operation of our website and application. They enable core functionality such as security, authentication, and session management. Without these cookies, the services you have requested cannot be provided.
What we collect:
- Authentication tokens for logged in users
- Session identifiers to maintain your login state
- Cookie consent preferences
- Security tokens for CSRF protection
- Technical error logs and exception monitoring
Legal basis: These cookies are necessary for the performance of our contract with you and for our legitimate interests in maintaining the security and functionality of our services (GDPR Article 6(1)(f)).
Duration: Session cookies or up to 30 days for persistent cookies.
2. Analytics Cookies (Your Choice)
These cookies help us understand how visitors interact with our website and application by collecting and reporting information anonymously. This helps us improve our services and understand which features are most valuable to our users.
What we track (with your consent):
- Pages visited and time spent on each page
- Button clicks and feature interactions
- Performance metrics such as page load times
- Error rates and technical issues
- Feature usage patterns and user journeys
- Device type, browser type, and screen resolution
What we do NOT track:
- Personal information such as names or addresses
- Passwords or payment details
- Private event content or uploaded photos
- Information that can directly identify you
Service provider: PostHog Analytics
Legal basis: Your explicit consent (GDPR Article 6(1)(a)).
Duration: Up to 1 year.
Server Side Monitoring (No Cookies)
In addition to cookies, we use server side monitoring to track the technical performance and stability of our services. This monitoring does not use cookies and does not require your consent as it is necessary for our legitimate interests in maintaining service quality and security.
What we monitor:
- Database query performance
- External API call success rates
- Server errors and exceptions
- Authentication operation success rates
- Cache performance
This monitoring is essential for identifying and resolving technical issues quickly, ensuring the security of our systems, and maintaining service availability for all users.
Your Cookie Choices
You have the right to decide whether to accept or reject cookies. When you first visit Quickpix, you will see a cookie consent banner that allows you to make your choice:
- Essential Only: Accept only the cookies that are strictly necessary for the website to function. This means we will only use essential cookies and will not track your behaviour or collect analytics data.
- Accept All: Accept both essential and analytics cookies. This helps us improve our services and provide you with a better experience.
How to Change Your Cookie Settings
You can change your cookie preferences at any time by clicking the "Cookie Settings" link in the footer of our website. This will reopen the cookie consent banner and allow you to update your choices.
Additionally, most web browsers allow you to control cookies through their settings. You can usually find these settings in the "Options" or "Preferences" menu of your browser. Please note that if you block or delete essential cookies, some parts of our website may not work properly.
Browser cookie settings:
- Chrome: Settings → Privacy and security → Cookies and other site data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Cookies and website data
- Edge: Settings → Cookies and site permissions → Cookies and site data
Third Party Cookies and Services
Quickpix uses the following third party service for analytics:
PostHog (analytics cookies, only with your consent)
- Purpose: To understand how users interact with our application and identify areas for improvement
- Data collected: Anonymous usage statistics and behaviour patterns
- Privacy policy: Available at posthog.com/privacy
- Data retention: Up to 1 year
- Location: Data may be processed in the United States
We do not use third party advertising cookies or allow third parties to track you for advertising purposes on our website.
Cookies and Personal Data
Essential cookies may contain identifiers that are considered personal data under GDPR (such as session IDs or authentication tokens). However, this data is only used for the technical operation of our services and is not used for profiling or tracking your behaviour.
Analytics cookies, when you have given your consent, collect information about your browsing behaviour. This data is anonymised and aggregated, meaning we cannot identify you personally from this information.
Data Security
We implement appropriate technical and organisational measures to protect the data collected through cookies against unauthorised access, alteration, disclosure, or destruction. Our security measures include:
- Encryption of data in transit and at rest
- Regular security audits and monitoring
- Access controls and authentication
- Secure cookie attributes (HttpOnly, Secure, SameSite)
International Data Transfers
Some of the cookies and analytics services we use may involve transferring your data outside the United Kingdom and European Economic Area. When this occurs, we ensure that appropriate safeguards are in place to protect your data in accordance with GDPR requirements, such as:
- Standard Contractual Clauses approved by the European Commission
- Data processing agreements with our service providers that include GDPR compliant terms
- Verification that adequate data protection measures are in place
Your Rights Under GDPR
Under the General Data Protection Regulation, you have several rights regarding your personal data and cookies:
- Right to be informed: You have the right to clear information about how we use cookies (this policy).
- Right of access: You can request a copy of the data we hold about you.
- Right to withdraw consent: You can withdraw your consent for analytics cookies at any time through the Cookie Settings link.
- Right to erasure: You can request that we delete your data, subject to certain legal exceptions.
- Right to object: You can object to processing based on legitimate interests.
- Right to data portability: You can request your data in a structured, commonly used format.
To exercise any of these rights, please contact us at [email protected].
Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. We will notify you of any significant changes by posting the updated policy on our website and updating the "Last updated" date at the top of this page.
We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies. Your continued use of Quickpix after any changes to this policy will constitute your acceptance of such changes.
Questions and Contact
If you have any questions about our use of cookies or this Cookie Policy, please contact us at:
Email: [email protected]
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been breached. More information is available at ico.org.uk.
Glossary
Cookie: A small text file stored on your device by a website or application.
Session cookie: A temporary cookie that expires when you close your browser.
Persistent cookie: A cookie that remains on your device for a set period or until you delete it.
First party cookie: A cookie set by the website you are visiting (Quickpix).
Third party cookie: A cookie set by a different website or service provider (such as PostHog).
GDPR: The General Data Protection Regulation, a European Union law on data protection and privacy.
Personal data: Any information relating to an identified or identifiable natural person.
Legitimate interest: A legal basis for processing personal data under GDPR when processing is necessary for the purposes of the legitimate interests pursued by the controller or a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject.