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Privacy Policy

Last updated: 26/01/2026

This privacy policy explains how we collect, use, disclose, and protect your information when you use our application. By using Quickpix, you agree to the practices described in this policy. If you do not agree with this policy, please do not use our application.

1. Information We Collect

  • Personal Information: When you sign up for Quickpix, we may collect personal information such as your name, email address, and profile picture. This information is used to identify you and provide a personalised experience.
  • Event Data: We collect information related to the events you create, join, or participate in, including event names, dates, and locations.

2. How We Use Your Information

  • To Provide and Improve Services: We use your information to deliver and enhance the functionality of Quickpix, including personalising content, managing your account, and processing transactions.
  • Analytics: We analyse usage data to understand how users interact with Quickpix and to improve our application's performance, features, and user experience. This analytics tracking only occurs with your explicit consent through our cookie banner.
  • Legal Compliance: We may use your information to comply with legal obligations, respond to legal requests, and enforce our terms and conditions.
  • Security: Your information helps us maintain the security of Quickpix, prevent fraud, and protect our users' data.

3. Cookies and Tracking

Quickpix uses cookies to enhance your experience and maintain the functionality of our services. We use two types of cookies:

  • Essential Cookies: These cookies are strictly necessary for authentication, security, and core functionality. They include session identifiers, authentication tokens, and error monitoring. These cookies do not require your consent as they are necessary for the service to function.
  • Analytics Cookies: These cookies help us understand how you use Quickpix, including page views, button clicks, and performance metrics. We only use these cookies with your explicit consent, which you can provide through our cookie consent banner.

For detailed information about our use of cookies, please read our Cookie Policy. You can change your cookie preferences at any time by clicking "Cookie Settings" in the footer.

4. Sharing Your Information

  • We Do Not Sell or Share Your Data: Quickpix does not sell, rent, or share your personal information with third parties for their marketing or commercial purposes.
  • Secure Third Party Storage: Your data is securely stored on a trusted third party server that complies with stringent security standards. These third parties are contractually bound to safeguard your information and are not permitted to use it for any other purpose.
  • Analytics Service Provider: With your consent, we share anonymised usage data with PostHog, our analytics provider, to help us improve our services. This data cannot identify you personally.
  • Legal Requirements: We may disclose your information if required by law, or if we believe that such action is necessary to comply with legal processes, protect our rights, or ensure the safety of our users.
  • Business Transfers: If Quickpix undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.

5. Your GDPR Rights

Under the General Data Protection Regulation, you have the following rights regarding your personal data:

  • Access and Correction: You have the right to access and update your personal information at any time through your account settings.
  • Data Portability: You can request a copy of your data in a structured, commonly used format.
  • Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
  • Withdraw Consent: You can withdraw your consent for us to process your information at any time, though this may limit your ability to use some features of Quickpix. You can withdraw consent for analytics cookies through the Cookie Settings link.
  • Opt Out: You can opt out of receiving marketing communications by following the unsubscribe instructions in those communications or by contacting us directly.
  • Object to Processing: You have the right to object to processing of your personal data based on legitimate interests.
  • Lodge a Complaint: You have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been breached.

6. Data Security

We implement appropriate technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. Our security measures include:

  • Encryption of data in transit and at rest
  • Regular security audits and monitoring
  • Access controls and authentication systems
  • Secure cookie attributes and session management

However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfil the purposes outlined in this privacy policy. When you delete your account, we will delete your personal data, except where we are required to retain it for legal or regulatory purposes.

  • Account Data: Retained whilst your account is active
  • Session Cookies: Expire when you close your browser
  • Persistent Cookies: Up to 30 days for essential cookies
  • Analytics Data: Up to 1 year (with consent)

8. International Data Transfers

Quickpix operates globally, and your information may be transferred to and processed in countries other than your own, including the United States. We take steps to ensure that your data is protected according to this privacy policy and GDPR requirements, regardless of where it is processed. We use Standard Contractual Clauses and other appropriate safeguards to protect your data during international transfers.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on Quickpix and updating the "Last updated" date at the top of the policy. Your continued use of Quickpix after any changes indicates your acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this privacy policy or how we handle your information, please contact us at [email protected].

For data protection enquiries or to exercise your GDPR rights, you can also write to us at the above email address. We will respond to your request within 30 days.